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outage update: confirmation from upstream provider

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Servers Affected/Servidores afectados: all
Period Affected/Horas afectadas: 2019-07-30 8:20 am - 8:50 am America/New_York
Date/Fecha: 2019-07-30

Our upstream provider confirmed that the routing problems we were experiencing
were caused by their equipment unexepctedly reloading. We are still working
with them to better understand the problem and ensure that it does not happen
again.
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