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Please see below for any known interuptions to our service. If you are experiencing a problem not listed here, please open a support ticket.

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• upstream maintenance planned to fix router
  Tue 30 Jul 2019 07:13:22 PM EDT
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  Servers Affected/Servidores afectados: all
  Period Affected/Horas afectadas: 2019-07-31 3:00 - 6:00 AM America/New_York
  Date/Fecha: 2019-07-30
  
  Our upstream provider is planning to upgrade the software on the failing router
  early Wednesday morning, which will lead to less than a total of one hour of
  downtime between 3 and 6 am America/New_York time....
• another outage
  Tue 30 Jul 2019 06:56:18 PM EDT
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  Servers Affected/Servidores afectados: all
  Period Affected/Horas afectadas: 2019-07-30 6:45 pm America/New_York
  Date/Fecha: 2019-07-30
  
  Again, our upstream router is malfunctioning. We expect to be online again in
  about 20 minutes. Thank you for your patience.
  ...
• update on system wide interruptions / actualización sobre interrupciones en todo el sistema
  Tue 30 Jul 2019 01:37:54 PM EDT
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  Servers Affected/Servidores afectados: all
  Period Affected/Horas afectadas: 2019-07-30 1:00 pm - 1:25 pm America/New_York
  Date/Fecha: 2019-07-30
  
  Our upstream provider again acknowledged that the same router failed for a
  second time, causing the most recent interruption.
  ...
• System wide outage / Interrupciones en todas sistemas
  Tue 30 Jul 2019 12:13:16 PM CDT
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  Servers Affected/Servidores afectados: all
  Period Affected/Horas afectadas: 2019-07-30
  Date/Fecha: 2019-07-30
  
  Starting at approximately 1:00 pm America/New_York, we began experiencing another
  system-wide outage. We suspect this is a recurrance of a problem with our upstream
  bandwidth provider similar to the one experienced earlier today. We are investigating ...
• outage update: confirmation from upstream provider
  Tue 30 Jul 2019 09:17:06 AM EDT
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  Servers Affected/Servidores afectados: all
  Period Affected/Horas afectadas: 2019-07-30 8:20 am - 8:50 am America/New_York
  Date/Fecha: 2019-07-30
  
  Our upstream provider confirmed that the routing problems we were experiencing
  were caused by their equipment unexepctedly reloading. We are still working
  with them to better understand the problem and ensure that it does not happen...
• all tested routes are now working
  Tue 30 Jul 2019 09:00:32 AM EDT
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  Servers Affected/Servidores afectados: all
  Period Affected/Horas afectadas: 2019-07-30
  Date/Fecha: 2019-07-30
  
  All routes that we have tested (London, San Francisco, New York, Montreal) are
  now properly working, however, we are still waiting to hear back from our
  upstream provider to understand what went wrong and learn if the problem is...
• outage update
  Tue 30 Jul 2019 08:55:51 AM EDT
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  Servers Affected/Servidores afectados: all
  Period Affected/Horas afectadas: 2019-07-30 8;20 am America/New_York -
  Date/Fecha: 2019-07-30
  
  Some routes from the west coast of the US and England are now properly working,
  but routes from New York Internet providers are still failing to get through.
  Our upstream provider has been notified and is working on the problem....
• update on outage
  Tue 30 Jul 2019 08:41:59 AM EDT
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  Servers Affected/Servidores afectados: all
  Period Affected/Horas afectadas: 2019-07-30 8:20 am -
  Date/Fecha: 2019-07-30
  
  Some parts of the Internet are able to access our servers and some are still
  not able to. This suggests that the problem is a routing problem with our
  upstream provider. We are working with them to resolve it....
• system-wide outage
  Tue 30 Jul 2019 08:34:26 AM EDT
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  Servers Affected/Servidores afectados: all
  Period Affected/Horas afectadas: 2019-07-30 8:20 am -
  Date/Fecha: 2019-07-30
  
  Starting at approximately 8:20 am America/New_York, we began experiencing a
  system-wide outage. We are investigating and will report on progress as we
  uncover the cause....
• amilcar reboot
  Fri 12 Jul 2019 08:36:05 PM EDT
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  Servers Affected/Servidores afectados: amilcar
  Period Affected/Horas afectadas: 2019-07-12 9:30 pm - 9:45 pm America/New_York
  Date/Fecha: 2019-07-12
  
  The server or servers listed above are being rebooted.
  
  During the down period, you will not be able to use any services provided by...